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Infrastructure
Alliance IT are specialists in the management and delivery of infrastructure support services, with hands-on practical industry experience, covering (but not limited to):-
- Applications Support
- Database Administration
- Desktop Support
- Help Desk Support
- Mobile Computing Support
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Network Administration
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Server Administration
We provide extensive onsite and offsite support for the following desktop and server operating systems, commensurate with client requirements:
- Microsoft Windows (3.x, 95, 98, ME, NT, 2000, XP, XP Pro, Terminal Server, Small Business Server)
- Citrix Metaframe
- UNIX (Solaris, HP-UX, Tru64, AIX, IRIX, Linux)
- Novell Netware
- VMS/OpenVMS
Alliance IT commitment to training ensures that our experienced IT professionals maintain and develop their skills. In this way, we ensure the capacity of our organisation to provide the highest levels of expertise when meeting the needs of our customers. Alliance IT employs numerous consultants with industry-recognised accreditations, including (not exhaustive):
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified Professional (MCP)
- Certified Novell Administrator (CNA)
- Cisco Certified Network Associate (CCNA)
Our consultants are accustomed to supporting mission-critical systems, and to meeting Service Level Agreements (SLA's).
Whether logging a help desk call, building a web server, tuning a database, applying an operating system patch, restoring a backup, installing an antivirus update, designing/deploying a desktop SOE (Standard Operating Environment), or modifying a login script, Alliane IT Technologies consultants understand and apply industry best practice to the benefit of our clients.
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